A total waste of time - Anonymous employee First Cash Employee Review

1.0
Nov 12, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sundays off in some locations. On slow days you have time to catch up on school work even though its frowned upon. A uniform to take the guess work out of picking an outfit.

Cons

The pay really sucks even if you have expierience in that field. Customers can be beyond rude to the point of abuse. Store managers are often children. Area supervisors play mind games and often hold your job above your head to control you. The list can go on forever..

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

2.0
Jul 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive, especially for the type of work. The job itself is interesting, and every day can be different, which helps keep things from becoming repetitive. There are opportunities to learn valuable skills and gain experience.

Cons

Management is inconsistent and often lacks clear communication. The company is extremely numbers-driven, sometimes at the expense of employee morale and customer service. There is clear favoritism in how employees are treated and recognized, which can be be discouraging for employees who consistently work hard. Work-life balance is also poor. Although the scheduled hours may not seem bad on paper, it's common to start at 9:00 a.m. and not get home until around 8:00 p.m., making for long days that leave little personal time. Better communication, more transparency, fair treatment of employees, and a healthier work-life balance would make a significant difference.

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