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      First Cash

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      First Cash reviews

      Lead Customer Service Rep - Shift Lead First Cash Employee Review

      5.0
      Sep 9, 2015
      Shift lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, holiday pay, great customer clientele! Easy going atmosphere, family and team oriented vibe! Great learning experience.

      Cons

      You cannot make everyone happy, sometimes. It is apart of your day and each day just try harder because it is worth it! We are changing lives with this job!

      Explore other reviews about First Cash

      5.0
      Jan 5, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Store to work for great environment, We have a great team

      Cons

      Slow to Promote Employees for sure

      4.0
      May 7, 2026
      Pawnbroker
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun and varying work day, lots of down time, generous breaks, discounts.

      Cons

      district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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