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First Citizens Bank

Engaged Employer

Good organization with room to improve. - Financial Services Representative I First Citizens Bank Employee Review

4.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

My time at First Citizens Bank served me well. I learned a lot about banking in general and how to improve upon customer service. I had great co-workers and my clients were fantastic too.

Cons

When I left in 2007, there was little room for advancement and salaries were not very competitive. Also, we moved from being more consultative, to trying to be pushy in selling every service under the sun.

Explore other reviews about First Citizens Bank

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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