Operations Services Supervisor - Anonymous employee First Citizens Bank Employee Review

- Too much work with too little time to complete it adequately- branch employees were consistently reduced while back office tasks were constantly being added to branch expectations. - Too much focus on sales over operations which often lead to serious risk issues and unethical behavior in sales staff. - Limited opportunities for career growth- positions were available, but upper management did not encourage or help promote talented associates. - Recognition for hard work in non-sales associates is pretty much non-existent. - All issues led to an overall low morale and consistent turnover, particularly within branch staff.