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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      Working my way up - Customer Service Representative First Citizens Bank Employee Review

      4.0
      Nov 18, 2012
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers and great clients. FCB is a financially stong company. Many of their branches are in small towns which I love because you quickly get to know your clients making it easier to build long lasting relationships with them.

      Cons

      It's hard to advance with the company. I've been there almost 3 years and I known of one teller out of around 50 hat I know personally to be promoted to another area of the bank.

      Explore other reviews about First Citizens Bank

      5.0
      Mar 31, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly team, management, and flexible schedule

      Cons

      The ongoing integration efforts from svb

      2.0
      May 7, 2026
      Senior financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

      Cons

      Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

      2
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      First Citizens Bank reviewsFirst Citizens Bank Customer Service Representative reviewsFirst Citizens Bank review