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First Citizens Bank

Engaged Employer

Stay away, the bank is changing for the worse. - Financial Services Manager First Citizens Bank Employee Review

2.0
Jun 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, good solid history and reputation

Cons

The bank has been successful with FDIC acquisitions in the past, which are now gone and the bank is not sure how to make money. Because of this the bank has set a high sales structure, micromanagement environment. The bank is way behind in technology, no marketing budget, and spends too much money on artwork and fancy looking furniture in the branches. Nobody cares about a George Washington bust or gold trimmed wallpaper. Turnover is high, local management does not know how to motivate and lead. Employees are leaving and more are looking to get out. The bank states “relationship banking”, which is a joke. That means the bank needs your entire relationship to make money and survive the next quarter.

Explore other reviews about First Citizens Bank

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team, management, and flexible schedule

Cons

The ongoing integration efforts from svb

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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