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First Citizens Bank

Engaged Employer

Great Family Company - Float Sales and Service Representative III First Citizens Bank Employee Review

4.0
Dec 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Everyone at every branch was willing to go out of their way to help the new guy. Everyone who came into the branch knew everyone's names. Pay was good on an average entry level.

Cons

Technology is behind compared to competitors. Every branch is different, everyone has their own way of doing things which got confusing floating to different branches. They have the mentality of "this is how things have always been done". Not really much room for input. You would get some customers who are rude but that's everywhere really. Fees for non members are high compared to other banks. But main con is sales, corporate really just cares about numbers. They're not in the branch everyday and sometimes members financially need products that branches are trying to put.

Explore other reviews about First Citizens Bank

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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