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First Citizens Bank

Engaged Employer

Varies from Branch to Branch - Service Sales Representative First Citizens Bank Employee Review

3.0
Feb 9, 2020
Recommend
CEO approval
Business Outlook

Pros

The set hours and holidays off are a huge plus to this job. I believe that the training that is offered is very good at helping you have the knowledge to succeed. In a year, I've gotten to try out various responsibilities behind the teller line, including being the vault teller for an extended amount of time. Depending on the coworkers, you can have a great time or you can be counting the hours until the day is over.

Cons

Politics can greatly influence the treatment of employees. One employee can also be held to different standards than their peers. I've occasionally been the teller doing most of the transactions on the teller line while coworkers were doing other things on their computer rather than helping clients. This happens too frequently in my opinion.

Explore other reviews about First Citizens Bank

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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