Really think about your health and personality - Sales & Service Representative II First Citizens Bank Employee Review

They are constantly buying failing banks and don't always have the systems or staff to make the transition flawless. Employees go through a lot of headaches and so do the customers. You will no doubt deal with a large number of unhappy customers. They also, as a company, seem to want the bare minimal number of employees working at their banks. They don't care how long customers have to wait. The system they use are old and links that should help the employee if they need it aren't always up to date. Its a stressful job filled with a lot of fake smiles. They also don't reward you for having more responsibility. You might be like an assistant manager or a trainer with no special title or compensation raise.