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First Citizens Bank

Engaged Employer

WORST! - Sales and Service Representative First Citizens Bank Employee Review

1.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

None! There is not one redeeming thing about First Citizens. They are called the "firing bank" for a reason.

Cons

Everything about First Citizens is bad don't ever apply they say they pay well...just so they can make your life horrible.

Explore other reviews about First Citizens Bank

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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