employer cover photo
employer logo
employer logo

First Citizens Bank

Engaged Employer

Sales and Service Representative III - Anonymous employee First Citizens Bank Employee Review

4.0
Nov 25, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The environment is very friendly. First Citizens Bank is very conservative leading to its great success in the banking industry.

Cons

Overall, I believe that employee compensation and benefits could be better. The pay seems fair, so if I had to pick another con it would be better pay.

Explore other reviews about First Citizens Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

See reviews by: Helpful|Rating|Date|All