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First Citizens Bank

Engaged Employer

Not for everyone - Sales and Service Representative III First Citizens Bank Employee Review

2.0
Dec 28, 2015
Recommend
CEO approval
Business Outlook

Pros

This company is dedicated to building long lasting relationships with its customers. Obtainable sales goals Four weeks PTO first year Comfortable working environment

Cons

Fees, fees, fees Systems are VERY outdated Network is slow and freezes all the time, it's frustrating You will find some employees who have been in the same position 10+ years, no desire to move up. not a "I wanna to be promoted " atmosphere.

Explore other reviews about First Citizens Bank

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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