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First Coast Security

Engaged Employer

Challenging Position - Operations Manager First Coast Security Employee Review

4.0
Jun 21, 2023
Recommend
CEO approval
Business Outlook

Pros

I was given a chance here to develop and grow at a new level in my career, which I greatly appreciated. Management opportunities within the company are usually more limited, however, and are based strictly on operational needs and budgetary requirements. Operations management has the flexibility and freedom to work from home at times, which is a huge plus.

Cons

Lack of work / life balance. You are expected to be on-call at all times, and there is very little personal time away from your phone. This is what this position entails, but it can still become quite stressful. Compensation is the minimum of what’s acceptable for the job duties and availability this role requires, and bonuses / increases are small. Management is understaffed, and the operations team lacks organizational structure - with lots of responsibilities usually placed onto one or two people within the region.

Explore other reviews about First Coast Security

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is on point Ms Ashley is a great listener she makes accommodations for you and she's a a go-to kind of person can go to her for anything that you have need of and she tries her best to fix whatever situation you find yourself in. And they do hire within they promote within so if you looking for a promotion this is the company they don't go outside before they ask they employees it's already there

Cons

I don't like not being able to utilize my phone when there's nothing to do but dry sit in the Cold office it's like a jail cell

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First Coast Security Response
1w
This means a great deal to read. It is wonderful to hear that you feel genuinely supported and listened to — that is exactly the kind of leadership we work to build. Promoting from within is a real commitment for us, so we are glad you have seen it firsthand. Your point about downtime is a fair one, and we understand it. Post policies are often set by our clients and their security requirements, but thank you for the feedback. We appreciate you taking the time to share your experience and for the work you do everyday!
4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Very high pay compared to other security roles in Central Florida.

Cons

3 month probationary. Might not hire you on unless you have law enforcement military experience or years of armed security work. Also won't receive a post until you bid for one, but seniority matters.

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First Coast Security Response
1w
Thank you for this, and for taking the time to share your experience. We are glad the pay reflects the value of the work — our officers earn it. You've also described our hiring and bidding process fairly: we set a high bar because our clients count on it, and seniority-based bidding rewards the people who've invested in us. We always appreciate feedback and thank you for the work you do!
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