Terrible Horrible Work Place! Blame and pressure is excessive! - Dispatcher First Student Employee Review

1.0
Jan 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Steady wage. Driver's get paid decent hourly rate and have union representation. Most drivers are fun to be around. Drivers have alot of free time to do other things.

Cons

Management more importantly Dispatchers have too much work, too many rules and policies to follow and too much pressure bestowed on them. Dispatchers get no respect from anyone in the company including their managers. The company passes policies just for the sake of having policies. The policies set forth by upper managenment do nothing to help in any situation and just make things harder. As long as the as it does not cost them anything they will have you do things a million times over. Although they preach safety they sacrifice it for money on a constant basis. The company will pass blame whenever possible usually blaming the dispatchers for everything. Location managers are sneaky and unethical and pass all the work down to the dispatchers. Upper management is clueless. They only advance the same useless people that have been around the company for many many years. While the good workers are treated terrible and do not advance. There technology is way behind the times and when they try to catch up they spend on the most useless inept stuff. Offers no or very very little training on anything new needed to learn.

Explore other reviews about First Student

5.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, Hardworking, supportive towards medical care

Cons

no cons felt in my tenure

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Largest employer in the industry. Positive structural changes Investment in infrastructure

Cons

Frequently behind the wheel of a bus which limits value at position Very long hours due to need to complete work while spending significant portion of the day filling in on open routes

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