Awful company - Anonymous employee FirstKey Homes Employee Review

1.0
Jan 21, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their nice the first couple weeks.

Cons

They scam their tenants. Charge for things they shouldn't (convience fees and they pocket the money despite telling tenants they don't), always changing policies, no work life balance

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FirstKey Homes Response
3y
Thank you for taking the time to leave this review. I would love to speak with you if you are comfortable to understand how you think we are scamming our tenants. That is not in line with FKH mission or its value and I'd love to further understand what we can do better from your vantage point. You can reach me, Kyle Walters at kwalters@firstkeyhomes.com

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5.0
Dec 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great environment and caring leadership team. They listen and action.

Cons

Some things are out of our control.

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

On the road Team lead support Tools to do the job

Cons

On call Middle management micromanaging Stress Work load Unfair Time recording policy Added responsibility without compensation for the added work Pay increase amount Nothing is consistent Lack of coordination Lack of empathy Low level and mid level management with no knowledge of the role of those they manage Inventory control system

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