Terrible management, communication, and lack of support. - Service Technician FirstKey Homes Employee Review

-Unrealistic matrix used to judge the productivity of service technicians. -Service managers have little to no technical knowledge. -Service technicians are asked to perform repairs that often require a permit, that the company doesn't acquire. -Company doesn't provide all tools and equipment needed to do the job. -The company van inventory is poorly chosen. -No schedule flexibility. -If your tools are stolen off the company van, the company has no reimbursement policy. -The company issued iPads have terrible connectivity. -Mandatory on-call shifts. -Waste of time virtual weekly meetings.