employer cover photo
employer logo
employer logo

FirstService Residential

Engaged Employer

Growth Opportunities and Supportive Leadership - Community Manager FirstService Residential Employee Review

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

I have been with FirstService Residential for five years, and there have been many opportunities for growth during my time here. I am currently working at Galaxy Towers and have just marked two years at this property. It has been the best place to work! Brandon Bare has been the best General Manager to work for. His leadership and guidance have made a significant impact on my experience and growth with FirstService.

Cons

It can be demanding, but it is very rewarding.

avatar
FirstService Residential Response
5mo
Thank you for sharing your experience and for your five years of dedication to FirstService Residential! We’re thrilled to hear that Galaxy Towers has been such a positive place for you and that Brandon’s leadership has made a meaningful impact on your growth. We appreciate your commitment and are glad to see that the rewards of your work make the challenges worthwhile. Thank you for all that you do to support our communities and teams! - Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Support. Great management. Lots of vendor perks.

Cons

Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

avatar
FirstService Residential Response
3w
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
See reviews by: Helpful|Rating|Date|All