employer cover photo
employer logo
employer logo

FirstService Residential

Engaged Employer

Best Company for Hospitality - Front Desk Agent FirstService Residential Employee Review

5.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits, Attentive Upper Management and HR

Cons

Difficulty with taking breaks due to workload

avatar
FirstService Residential Response
5mo
Thank you for taking the time to share your feedback. We’re glad to hear that you value our benefits and feel supported by our leadership and HR teams We also appreciate your honesty regarding workload and the challenge of taking breaks. This is important feedback, and we recognize how essential rest and balance are to long-term well-being and performance. We are actively working with leaders and teams to better assess workloads, encourage break-taking, and identify opportunities to improve coverage and planning. Your input helps us continue to grow, and we appreciate you being part of that conversation. - Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Support. Great management. Lots of vendor perks.

Cons

Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

See reviews by: Helpful|Rating|Date|All