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FirstService Residential

Engaged Employer

If you're not in property management already, run. Fast. - Lifestyle Director FirstService Residential Employee Review

1.0
Feb 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy to get hired, easy to move up, as long as your work gets done there's no accountability so if you're salaried you can come and go as you please. Will pay for certifications as long as you pass on the first try. Company retreats are somewhat fun. COL raises every year provided your manager sees fit to do so.

Cons

Benefits are subpar, PTO is skimpy, management will take forever to fix problems (if they ever do) at corporate so if you're onsite and dealing with bad accounting, bad HR, etc. good luck. BoDs are allowed to do whatever they want, abuse and berate you, and you'll have no backup from management. Oh, and they will get away with paying you as little as possible. Onsite associates are second-class citizens to those working in the corporate office and miss out on 'summer fridays', ice cream socials, holiday parties, and other perks because they aren't told in advance.

Explore other reviews about FirstService Residential

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

At the time, I was working overnight at a condominium, and the quiet environment gave me the opportunity to focus on my schoolwork since there was very little activity throughout the building. The team I worked with was incredible, they made me feel like I was part of a family, which made the job even more enjoyable and rewarding.

Cons

Working the graveyard shift can significantly affect a person's sleep schedule and overall sleep quality.

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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FirstService Residential Response
4w
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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