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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      They butter you up only to dissapoint - Customer Care Associate FirstService Residential Employee Review

      2.0
      May 25, 2020
      Customer care associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training, they sure feed you a lot of treats. Job is not difficult for people who have good memory and multi-tasking skills. Fast typing helps a LOT as does a thick skin.

      Cons

      Poorly managed and managers NEVER get fired so problems simply persist and get worse not better. They punish you for rocking the boat instead of trying to improve things in the company. Ironically improving it is one of their company core values.

      Explore other reviews about FirstService Residential

      5.0
      Jul 8, 2026
      Senior communications manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Support. Great management. Lots of vendor perks.

      Cons

      Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

      2.0
      Jun 26, 2026
      Irrigation technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They take good care of the office people

      Cons

      Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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