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FirstService Residential

Engaged Employer

Go somewhere else - Senior Software Developer FirstService Residential Employee Review

1.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

I can't think of a single pro. Good if you are desperate for a job.

Cons

Was told this is not a software development shop which is strange since all we did was develop software. Features sold to clients without consulting development for feasibility. Production issues too often. So many meetings you can't find time to work. Blatant favoritism and cronyism between management and specific subordinates. No career growth opportunities, literal dead end job. No advancement in technology or methodology because "Not a software development shop". Management's reliance on offshore made doing your job harder because they have no idea what they are doing and you just end up having to fix everything they do. Compensation and benefits are laughably bad. CEO shows blatant disregard for the concerns of employees from any level, even people on his same C-Level which is just shocking. CEO states "we are a small margins company" to avoid having to answer for poor wages and benefits, however management and above is compensated handsomely. The juxtaposition is perplexing. CEO employed a company branding/culture/values campaign that is very cult like to brainwash the disenfranchised into believing they are happy when they aren't. CEO's bottom line, "If you don't like it then leave". Sage advice.

Explore other reviews about FirstService Residential

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

At the time, I was working overnight at a condominium, and the quiet environment gave me the opportunity to focus on my schoolwork since there was very little activity throughout the building. The team I worked with was incredible, they made me feel like I was part of a family, which made the job even more enjoyable and rewarding.

Cons

Working the graveyard shift can significantly affect a person's sleep schedule and overall sleep quality.

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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FirstService Residential Response
4w
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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