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FirstService Residential

Engaged Employer

Good pay and nice company - Admin Assistant FirstService Residential Employee Review

4.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

They have a great training system and the pay was good, though this location is still investor run so the pay is typically a little less than if the HOA is homeowner ran. The team at this location was great and the site was very pleasant to work at.

Cons

The benefits could be better. I found them to be expensive and not very impressive.

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FirstService Residential Response
2y
We appreciate your feedback and contributions to making FirstService Residential a great place to work! We wish you all the best in your future endeavors! - Emily, National Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

strengthen resident care, gives you agility of movement, access to tips

Cons

I do not see any disadvantages to this job.

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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FirstService Residential Response
4w
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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