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FirstService Residential

Engaged Employer

High turnover for a reason - Community Manager FirstService Residential Employee Review

2.0
Jan 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay was good, nice office, decent benefits.

Cons

Management doesn't listen, there is high turnover and heavy work loads, and lies about opportunities. We saw people who were promised promotions they deserved, then when time came, management added more stipulations and arbitrary items needed first. Committed managers are not treated how they should be, and managers who exhibit issues are given too many chances due to the inability to maintain and get new staff. Also, inspections. The work load is already too much, to add inspections to the plate is the worst thing about the company.

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FirstService Residential Response
1y
Thank you for providing your feedback on your experience with us. We will be sure to pass along your feedback to the appropriate groups, as we are always focused on continuous improvement. - Emily, Global Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

strengthen resident care, gives you agility of movement, access to tips

Cons

I do not see any disadvantages to this job.

1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I won a $50 dollar Amazon gift card for my honest company review.

Cons

(Scottsdale house location) Office staff & Management are rude & extremely unprofessional, condescending, arragant & Unorganized , Rude landscaping staff, dangerous & hazardous working environment, residential concerns are not being resolved properly. When entering office, staff would be on social media or gossiping about residents, management lacks communication skills & understanding. No work phone provided so personal cell phone had to be used (with no compensation), pay card to resolve Tennants issues took around 6 weeks. Very little room to grow with little guidence. Hiring manager was 45 min late to our interview.

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