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FirstService Residential

Engaged Employer

Work load - Community Manager FirstService Residential Employee Review

3.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance is 3.5 stars. Varies based on demands of the communities you manage. Many communities see demanding, board meetings are evening hours & if you manage multiple communities they all seem to have meetings at the same time & the amount of work is unmanageable about 80% of the time.

Cons

Managers are extremely underpaid, high demands, unrealistic job load & don’t even try to keep up it’s impossible & you’ll lose your sanity trying. Do your best & let the rest go as this job will suck the life from you.

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FirstService Residential Response
1y
Thank you so much for this well rounded and robust review! We are currently actively taking strides in many of the areas you called out as opportunities and will pass on this feedback to the correct teams so we can continue to guide those initiatives appropriately. We're constantly working on improving our processes and programs and are so happy to have you with us! - Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

strengthen resident care, gives you agility of movement, access to tips

Cons

I do not see any disadvantages to this job.

1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I won a $50 dollar Amazon gift card for my honest company review.

Cons

(Scottsdale house location) Office staff & Management are rude & extremely unprofessional, condescending, arragant & Unorganized , Rude landscaping staff, dangerous & hazardous working environment, residential concerns are not being resolved properly. When entering office, staff would be on social media or gossiping about residents, management lacks communication skills & understanding. No work phone provided so personal cell phone had to be used (with no compensation), pay card to resolve Tennants issues took around 6 weeks. Very little room to grow with little guidence. Hiring manager was 45 min late to our interview.

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