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FirstService Residential

Engaged Employer

Real Experience at FirstService Residential - Community Manager FirstService Residential Employee Review

5.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong Core Values The company genuinely lives by its values—like Do What’s Right and Be Genuinely Helpful. These guide everyday decisions and interactions, creating a culture of integrity and service. Supportive Team Environment Colleagues are collaborative and respectful. There’s a real sense of camaraderie, and people are willing to help each other succeed. Leadership That Listens Managers are approachable and open to feedback. You’re encouraged to share ideas and take initiative, which makes you feel valued. Opportunities for Growth Whether you're looking to move up or expand your skill set, there are clear paths for development. Training and mentorship are available, and good work is recognized. Community Impact The work directly affects the quality of life in residential communities. If you care about making a difference, this role offers meaningful opportunities to do so. Stability and Reputation As a large and well-established company, FirstService Residential offers job security and a solid reputation in the industry. Employee Referrals Are Valued The company actively encourages referrals and appreciates when employees bring in great talent—showing they trust and value your judgment.

Cons

Fast-Paced Environment - Not for Everyone The workload can be heavy, especially during peak seasons or when managing multiple communities. It requires strong time management and resilience.

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FirstService Residential Response
9mo
Thank you so much for taking time to leave us a review! We are happy to hear that you are enjoying your time with us and hope your expierence here continues to be amazing! - Emily, Global Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Support. Great management. Lots of vendor perks.

Cons

Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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FirstService Residential Response
3w
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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