Loved the job, but not how they treat you for trying to help customers - Customer Service Representative Fiserv Employee Review

3.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

I liked that it was an office environment and that some of leadership really cared about you.

Cons

Most of management only cared about meeting timed goals instead of actually making sure that the customer's understood what was going on with their banking situations.

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5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a Good Place to work

Cons

Work - life balance is minimal

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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