Most People Should Steer Clear - Client Account Coordinator Fisher Investments Employee Review

2.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

I will say that portfolio performance for clients is ...good. They benchmark against the MSCI World Index and regularly perform just high enough above that to break even on their large management fees. So, if you're rich enough with >$500k AUM, you can get good customer service for essentially a breakeven compared to MSCI World. Pay is good, and benefits are great. Can be a good place to build soft skills, especially if you don't have much prior experience.

Cons

I worked at Fisher Investments for just over 3 years. I was a Client Account Coordinator for the majority of that time, which meant I onboarded new accounts and had lots of exposure to both the sales department and the account management (Investment Counselors) department. Previously, I worked at a boutique wealth management firm. I've been out of Fisher for just over 3 years now, so I'd say that I've had time to recover and give a somewhat objective idea of what Fisher is like now that I have other experiences to compare it to. To be brutally honest, my time working at Fisher was the darkest time of my life to date. In fact, it bummed me out so much that I switched industries completely. Company culture is very 'culty' with a heavy focus on always defaulting to Ken Fisher's wisdom. His books are treated as gospel, and employees are praised for "bleeding Fisher green". He regularly makes off-color, insulting, frankly just straight up weird remarks in company meetings. Very old-school finance bro culture. Lots of cocaine and leased BMWs. Lots of internal HR issues. Lots of people skipping their children's dance recitals. Lots of people with massive amounts of unused PTO. They conveniently leave the fact that 50+ hour weeks are standard (and required for most roles save Investment Counselors) out of the recruiting process until an offer is extended - even then, it's in the fine print. In general, you can build some good soft skills, but like others have said the Fisher culture, processes, systems, investment approach, etc. are all very specific to Fisher and not very transferrable. Most portfolios are very heavy in equities regardless of time horizon. As an Investment Counselor, you spend most of your time defending Fisher's dictated strategy to clients and talking them off the cliff of liquidating at every negative headline. Decent place to build client retention chops, not a good place to get exposure to portfolio building, risk assessment, etc. - not much room for investment strategy discussions/portfolio management from what I saw. On the sales side, they are very very aggressive. We're talking like daily calls to prospects until they either snap or ask to be placed on the do not call list. Once they are sold, they bring in Client Account Coordinators (me) to move assets under management as fast as humanly possible to "strike while the iron is hot", but also so prospects don't get cold feet. I saw several examples of portfolios with huge unrealized gains being liquidated before proper guidance and time to consider the taxable effects were ever given to the clients. When myself and colleagues would push back on salespeople or bring this to management, those concerns were brushed aside and we were slapped on the wrist for interrupting the sales process. All in all, the place left a bad taste in my mouth. You can do worse than Fisher - pay is good and benefits are great, but you can do way, way better.

Explore other reviews about Fisher Investments

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Company is willing to take candidates from a variety of backgrounds as long as they have acceptable experience [i.e. you don't have to be licensed super seller to be considered, but you do need good client experience].

Cons

N/A - wasn't there long enough

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits, growth, and promotion of personal professional development

Cons

Favoritism, that can be found anywhere though. There isn’t much clarity within the workspace, for instance the US side earns WAY more than the international space. I didn’t learn this until a couple years in.

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