Working at a pyramid scheme would have been a better job. - Sales Manager Fitness Connection Employee Review

1.0
Apr 1, 2019
Recommend
CEO approval
Business Outlook

Pros

The free membership was cool.

Cons

Lets start with the pay. No only as an assistant manager here are you not paid enough, but if the team didn't perform well you are expected to come in on your days off to hit the sales goal. An assistant manager maybe made $2k monthly but no overtime so they could work you all that they wanted to without having to pay you more. Manager/ sales reps can expect to work 7 days a week. Every 2 weeks we had "close out" hours where the entire sales team worked 12 hour days. Close out is pretty much where we lower prices on monthly memberships in hopes to bring in more customers. But what customers don't know is that they can get those prices pretty much anytime of month if they complain about the price a little bit to management. Smh. Upper management was a joke. A bunch of old timers who think they know how to sell because they had a hot streak a couple years back that landed them a nice salary job. So they harp on everyone below them because they think they know what's going on. My last month there, all of the store managers/assistant managers in the entire company went on strike because upper management was setting goals too high which was requiring all assistant and general managers of the store to come in 7 days per week. Literally all the managers stopped coming into work. Upper management answered by firing all the managers. It was a real mess. If you value your time and your money, don't work here.

Explore other reviews about Fitness Connection

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is always trying to improve both internal staffing conditions and stay competitive. They constantly try to do right by their employees and customers. My peers all have raw potential, and the company has great managers that are able to see that potential and develop staff further from club to corporate.

Cons

Sometimes there's a lot of moving parts due to new initiatives. However, that's expected at ever company Needs more consistency.

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Fitness Connection Response
2d
This is helpful feedback. Thank you for taking the time to share!
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro is that you get a free gym memberhsip

Cons

Upper management does not communicate properly or take ideas from the demographic they are wanting to cater to. Toxic work environment when it comes to hitting KPIs no proper training and development just told to hit the number or else. Even though you hit the goal to make money it’s never a great job it’s just a do better next time. No celebrations no acknowledgment for going above and beyond goal targets for the month. Force you to follow a process that most guest/members don’t enjoy and if you don’t you get in trouble. Health benefits are absolutely atrocious. They don’t even have this website updated correctly because Patrick has not been CEO for 2 years.

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Fitness Connection Response
1w
Thank you for sharing your feedback and for being part of Fitness Connection we truly appreciate it. We’re glad you enjoyed the complimentary membership, but we’re sorry to hear your overall experience didn’t meet expectations. Creating a supportive, respectful workplace with strong communication, growth opportunities, and recognition is important to us. Over the past few years, we’ve made improvements to leadership development, onboarding, and team communication and we’re continuing to build on that. Feedback around recognition and appreciation is especially important to us, and we’re actively working to do better. We value honest feedback from current and former teammates it helps us grow and improve. Wishing you all the best ahead, Fitness Connection People Team
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