Too much work for the pay - Front Desk Associate Fitness Connection Employee Review

3.0
Jan 6, 2020
Recommend
CEO approval
Business Outlook

Pros

The co-workers were just

Cons

ENTIRELY too much work for $9!

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Fitness Connection Response
6y
Thank you for sharing your feedback. We care about your suggestions and experience working with us. With the opportunity to add new club locations and hire additional Team Members, the company is making improvements each month regarding your concerns of scheduling and compensation. Our leadership team recognizes that growth and change are challenging, but we can create a winning environment by listening to those that work hard for our members each day. If you would like to discuss your experience or share your suggestions, please email us at jointheteam@fitnessconnection.com

Explore other reviews about Fitness Connection

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is always trying to improve both internal staffing conditions and stay competitive. They constantly try to do right by their employees and customers. My peers all have raw potential, and the company has great managers that are able to see that potential and develop staff further from club to corporate.

Cons

Sometimes there's a lot of moving parts due to new initiatives. However, that's expected at ever company Needs more consistency.

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Fitness Connection Response
3d
This is helpful feedback. Thank you for taking the time to share!
1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro is that you get a free gym memberhsip

Cons

Upper management does not communicate properly or take ideas from the demographic they are wanting to cater to. Toxic work environment when it comes to hitting KPIs no proper training and development just told to hit the number or else. Even though you hit the goal to make money it’s never a great job it’s just a do better next time. No celebrations no acknowledgment for going above and beyond goal targets for the month. Force you to follow a process that most guest/members don’t enjoy and if you don’t you get in trouble. Health benefits are absolutely atrocious. They don’t even have this website updated correctly because Patrick has not been CEO for 2 years.

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Fitness Connection Response
1w
Thank you for sharing your feedback and for being part of Fitness Connection we truly appreciate it. We’re glad you enjoyed the complimentary membership, but we’re sorry to hear your overall experience didn’t meet expectations. Creating a supportive, respectful workplace with strong communication, growth opportunities, and recognition is important to us. Over the past few years, we’ve made improvements to leadership development, onboarding, and team communication and we’re continuing to build on that. Feedback around recognition and appreciation is especially important to us, and we’re actively working to do better. We value honest feedback from current and former teammates it helps us grow and improve. Wishing you all the best ahead, Fitness Connection People Team
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