Assistant Manager - Assistant Manager Five Below Employee Review

4.0
Aug 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Cool store and neat product for a good price. Good pay.

Cons

Company supplies no payroll whatsoever to accomplish the projects they expect completed. On an average night you have ONE cashier with about 30 customers in the store with a never ending line that requires you to be on register as well while at the same time half of the customers in the store are trashing the store and the other half need assistance but can't get any because you are usually trapped on register the entire night. (Then they demand that every customer gives you a '10' on the store survey.) Then at closing you usually have to stay later than scheduled to clean up the store because there was no one on the sales floor recovering. Granted, I'm sure every store is different, and low volume stores may not have this issue, but when mid to high volume stores only have ONE associate scheduled on weeknights which is the same as low volume stores, it is a disconnect and the higher volume stores are screwed. Turnover rate is through the roof. Most sales associates only last a month once they see how unrealistically busy the store is with no help (payroll).

Explore other reviews about Five Below

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and bonus opportunities, and talented colleagues.

Cons

I rarely write reviews, but I hope this helps others understand the culture I experienced. I joined the company excited about the opportunity and dedicated myself to delivering results, building strong cross-functional partnerships, and supporting the business. Throughout my time there, I consistently received positive feedback from stakeholders and colleagues and was never made aware of any performance concerns or gaps. I was a top-performing team member and delivered consistent business results. My employment ended without warning. The explanation I received was simply that the company had “decided to move in a different direction." There had been no prior coaching, performance improvement plan, or conversations indicating my role or performance was at risk. It was a complete shock—not only to me, but also to many of my peers who reached out expressing surprise and frustration. The most disappointing part wasn’t just the decision itself, but how it was handled. Transparency, honest communication, and respect seemed to be missing from the process. Employees deserve timely, candid feedback and the opportunity to address concerns before life-changing decisions are made. Instead, I was left trying to make sense of a decision that didn’t align with the feedback I had consistently received. No workplace is perfect, and difficult business decisions sometimes have to be made. However, if you’re considering joining this organization, I encourage you to ask thoughtful questions about leadership communication, performance management, and how employees are supported when priorities shift. Your experience may depend heavily on the team and leadership you work under. Cons: Lack of transparency, inconsistent communication, limited psychological safety, and an environment where employees may not receive honest feedback until it’s too late.

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