Seasonal Sales Associate - Sales Associate Five Below Employee Review

1.0
Nov 17, 2017
Recommend
CEO approval
Business Outlook

Pros

The other sales associates are nice and hard working. The customers are a pleasure to be around and very supportive when they can tell you are a new employee.

Cons

The management is horrendous! Managers have chips on their shoulders and are rude. I was scolded multiple times on my first day for making a few mistakes, like forgetting how to do a product exchange (it was my first day!) I overheard one manager make fun of me in the break room-very unprofessional! The rules are ridiculous. For example, cashiers aren't allowed to handle $50s. If a customer hands you a $50, you have to ring a manager, who is probably busy and will be annoyed that you bothered them. You also have to collect emails from every customer so the company can spam them. The manager then prints out your success rate and humiliates those who did not meet the 25% email collection goal. The store is also open on Thanksgiving, which is disgusting. Sales associates should be home with their families. No one in America needs to buy a $1-5 item on Thanksgiving! Say no to corporate greed and close your doors on Thanksgiving.

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5.0
Jun 13, 2026
Recommend
CEO approval
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Pros

Fun environment Fun coworkers Always something new to discover

Cons

Low pay Not enough hours

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and bonus opportunities, and talented colleagues.

Cons

I rarely write reviews, but I hope this helps others understand the culture I experienced. I joined the company excited about the opportunity and dedicated myself to delivering results, building strong cross-functional partnerships, and supporting the business. Throughout my time there, I consistently received positive feedback from stakeholders and colleagues and was never made aware of any performance concerns or gaps. I was a top-performing team member and delivered consistent business results. My employment ended without warning. The explanation I received was simply that the company had “decided to move in a different direction." There had been no prior coaching, performance improvement plan, or conversations indicating my role or performance was at risk. It was a complete shock—not only to me, but also to many of my peers who reached out expressing surprise and frustration. The most disappointing part wasn’t just the decision itself, but how it was handled. Transparency, honest communication, and respect seemed to be missing from the process. Employees deserve timely, candid feedback and the opportunity to address concerns before life-changing decisions are made. Instead, I was left trying to make sense of a decision that didn’t align with the feedback I had consistently received. No workplace is perfect, and difficult business decisions sometimes have to be made. However, if you’re considering joining this organization, I encourage you to ask thoughtful questions about leadership communication, performance management, and how employees are supported when priorities shift. Your experience may depend heavily on the team and leadership you work under. Cons: Lack of transparency, inconsistent communication, limited psychological safety, and an environment where employees may not receive honest feedback until it’s too late.

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