Run, don’t walk. - Lead Five Below Employee Review

1.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

20% discount is cool, and that’s all.

Cons

Where do I even begin.. 1. Started off as part time lead, now working 50-55 hours a week making part time lead pay. A full time lead works 1 day a week yet makes full time pay. 2. Breaks are non existent, unless your management 3. Customers are so rude. You’re expected to bend over backwards for people who cuss you out, call you the R slur, and much more. 4. Coworkers are usually high schoolers who don’t want to work. 5. Management DOES NOT CARE ABOUT YOU 6. Our store quite literally has mold on numerous shelves AND rats in the attic/loft. Not good work environment at all. 7. You’ll be expected to do the job of 5 people, over the course of 10 hours, making $12. Without a break usually. 8. There is no moving up, unless you’re hired in as management, you won’t be moved up or given a raise.

Explore other reviews about Five Below

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment Fun coworkers Always something new to discover

Cons

Low pay Not enough hours

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and bonus opportunities, and talented colleagues.

Cons

I rarely write reviews, but I hope this helps others understand the culture I experienced. I joined the company excited about the opportunity and dedicated myself to delivering results, building strong cross-functional partnerships, and supporting the business. Throughout my time there, I consistently received positive feedback from stakeholders and colleagues and was never made aware of any performance concerns or gaps. I was a top-performing team member and delivered consistent business results. My employment ended without warning. The explanation I received was simply that the company had “decided to move in a different direction." There had been no prior coaching, performance improvement plan, or conversations indicating my role or performance was at risk. It was a complete shock—not only to me, but also to many of my peers who reached out expressing surprise and frustration. The most disappointing part wasn’t just the decision itself, but how it was handled. Transparency, honest communication, and respect seemed to be missing from the process. Employees deserve timely, candid feedback and the opportunity to address concerns before life-changing decisions are made. Instead, I was left trying to make sense of a decision that didn’t align with the feedback I had consistently received. No workplace is perfect, and difficult business decisions sometimes have to be made. However, if you’re considering joining this organization, I encourage you to ask thoughtful questions about leadership communication, performance management, and how employees are supported when priorities shift. Your experience may depend heavily on the team and leadership you work under. Cons: Lack of transparency, inconsistent communication, limited psychological safety, and an environment where employees may not receive honest feedback until it’s too late.

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