Does not think about employees - Sales Associate Five Below Employee Review

4.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

The job is not that difficult. Merchandise comes in on pallets and the warehouse knows what each store needs instead of just sending random items. The customers seem to appreciate that the merchandise is affordable and interesting. My co-workers are friendly and have a “we’re all in this together” attitude. Comfortable uniforms. Employee discount is nice to have.

Cons

Corporate expects too many pallets to be finished in a morning with only allowing minimal staff. One pallet per employee would be more appropriate. Breakrooms are a joke. It’s a desk, two folding chairs, the smallest microwave and a mini fridge in a stockroom. Recovering is impossible. Customers TEAR UP the store to the point that after you recover one section you have to start all over because it’s a mess again. So much theft in the stores. Why the company allows self checkout is beyond my understanding. The stores management is much too young. My store manager, support lead and merchandise manager are all under 26 years old. They have no outside experience; they know nothing. So many apps and so many passwords. One app to see schedule, one to see paycheck and complete tasks. Passwords for these apps, another to clock in and another to get a register code. Then to top off the uselessness of the apps you can’t see what hours you have already worked so only way to check your hours is to be at the terminal in the store.

Explore other reviews about Five Below

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment Fun coworkers Always something new to discover

Cons

Low pay Not enough hours

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and bonus opportunities, and talented colleagues.

Cons

I rarely write reviews, but I hope this helps others understand the culture I experienced. I joined the company excited about the opportunity and dedicated myself to delivering results, building strong cross-functional partnerships, and supporting the business. Throughout my time there, I consistently received positive feedback from stakeholders and colleagues and was never made aware of any performance concerns or gaps. I was a top-performing team member and delivered consistent business results. My employment ended without warning. The explanation I received was simply that the company had “decided to move in a different direction." There had been no prior coaching, performance improvement plan, or conversations indicating my role or performance was at risk. It was a complete shock—not only to me, but also to many of my peers who reached out expressing surprise and frustration. The most disappointing part wasn’t just the decision itself, but how it was handled. Transparency, honest communication, and respect seemed to be missing from the process. Employees deserve timely, candid feedback and the opportunity to address concerns before life-changing decisions are made. Instead, I was left trying to make sense of a decision that didn’t align with the feedback I had consistently received. No workplace is perfect, and difficult business decisions sometimes have to be made. However, if you’re considering joining this organization, I encourage you to ask thoughtful questions about leadership communication, performance management, and how employees are supported when priorities shift. Your experience may depend heavily on the team and leadership you work under. Cons: Lack of transparency, inconsistent communication, limited psychological safety, and an environment where employees may not receive honest feedback until it’s too late.

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