Cashier, Sales Associate guy. Bottom of the totem pole. - Sales Associate/Cashier Five Below Employee Review

3.0
Jan 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Laid back environment. This was a perfect job for those in high school or if you were working summers while home from college or something. Just your standard retail experience. Don't hesitate to work here. Expect 12-20 hours a week at $7.50 an hour. Just a good place for some extra cash. It was even fun at times. Good management structure, and encouraged employees to promote a fun atmosphere. You're selling cheap junk, might as well have a good time with it.

Cons

It has been a while, so the company may have addressed this since. They didn't empower their lower employees enough. For instance, there is a code required to remove an item from a customer's ticket after you have already scanned it. Usually because the price was wrong or the customer changes their mind. Lowly sales associates are not given this code though, so you had to ring the manager to the front and wait for them to remove the item, all while you squirm in front of your impatient customer. Sometimes it would take several minutes for the manager to arrive.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and bonus opportunities, and talented colleagues.

Cons

I rarely write reviews, but I hope this helps others understand the culture I experienced. I joined the company excited about the opportunity and dedicated myself to delivering results, building strong cross-functional partnerships, and supporting the business. Throughout my time there, I consistently received positive feedback from stakeholders and colleagues and was never made aware of any performance concerns or gaps. I was a top-performing team member and delivered consistent business results. My employment ended without warning. The explanation I received was simply that the company had “decided to move in a different direction." There had been no prior coaching, performance improvement plan, or conversations indicating my role or performance was at risk. It was a complete shock—not only to me, but also to many of my peers who reached out expressing surprise and frustration. The most disappointing part wasn’t just the decision itself, but how it was handled. Transparency, honest communication, and respect seemed to be missing from the process. Employees deserve timely, candid feedback and the opportunity to address concerns before life-changing decisions are made. Instead, I was left trying to make sense of a decision that didn’t align with the feedback I had consistently received. No workplace is perfect, and difficult business decisions sometimes have to be made. However, if you’re considering joining this organization, I encourage you to ask thoughtful questions about leadership communication, performance management, and how employees are supported when priorities shift. Your experience may depend heavily on the team and leadership you work under. Cons: Lack of transparency, inconsistent communication, limited psychological safety, and an environment where employees may not receive honest feedback until it’s too late.

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