Ok employer - Customer Service Representative Flagstar Bank Employee Review

4.0
Jun 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. Interest-bearing employee checking account. Great people!

Cons

Little room for upward mobility. I worked for 2.5 years, was always praised as being the best customer service representative and always chosen to accept additional responsibility, yet when the opportunity for promotions came up, someone with less experience and education was always selected.

Explore other reviews about Flagstar Bank

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Very knowledgeable and helpful people who are experts in enterprise systems

Cons

N/A during my time with the company

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Clients are amazing. Made some real friends.

Cons

No advancement. Will promise you the world to get you to stay. Ask you to give as much notice as possible when you are leaving but will find a ridiculous reason to fire you. Never hitting financial targets so no bonuses. Terrible branch management.

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