4.0
May 27, 2013
Current employee, more than 3 years
Troy, MI
Recommend
CEO approval
Business Outlook
Pros
There is a friendly and positive atmosphere in the department where I work. People work well together and management is fair and supportive of employees.
Cons
Company is still working to overcome challenges of the down economy. Customer service agents present less than professional front to customers. Proper grammar should be a minimum requirement for agents. Frustrating that all employees, including salaried, are required to punch a time clock.