Customer Service Rep- Mortgage - Anonymous employee Flagstar Bank Employee Review

Users say... "Good benefits if you care about that" "Pay was good until merger with to NY Bancorp and my department was outsourced to India" "The people were great and going to work was always a pleasure" "Good work life balance for the most part" "Flexible work from home schedule" 

Users say... "Management is poor." "Lots of layoffs" "managing managers have very little idea of the work employees are doing and instead rely on gossip from ladder climbers." "Lack of leadership on the upper management including market manager Jodie." "Only cares about how she looks to her senior leadership and steps on the ones below her."