A Sinking Ship - Anonymous employee Flagstar Bank Employee Review

1.0
Nov 9, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flagstar was a great place to work for many years until the reorganization last year. There are still many good people working within Flagstar Bank.

Cons

Do not join Flagstar as an LO or branch manager. The leadership style of Senior Management is best described as "fear based" management. There's little to no communication. Emails and phone calls to management were regularly ignored and a response was rare. The support staff is grossly overwhelmed with their current workload and unable to support the sales staff. The sales staff is required to do far more than their share, but not compensated accordingly. Health benefits were extremely expensive and inadequate. All of this should begin to explain why this company went from 100+ home loan centers at the beginning of 2009 to roughly 20 home loan centers at the moment. After many years of commited service to Flagstar, it was very sad to see what the bank had become and far too easy to say goodbye.

Explore other reviews about Flagstar Bank

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Very knowledgeable and helpful people who are experts in enterprise systems

Cons

N/A during my time with the company

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Clients are amazing. Made some real friends.

Cons

No advancement. Will promise you the world to get you to stay. Ask you to give as much notice as possible when you are leaving but will find a ridiculous reason to fire you. Never hitting financial targets so no bonuses. Terrible branch management.

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