Great experience - Customer Service Representative Flagstar Bank Employee Review

4.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits were nice and I actually had a super nice manager. (my time there was actually over in 2007 but that choice wasn't given) Anyway, a CSR here was also a teller, and given responsibility for many things besides opening accounts. I liked having all of that responsibility! When I became a float teller my pay went up $1 per hour. Best bank job I have ever had.

Cons

When I started working there the bank and my branch were brand new in Georgia, and they kinda tossed me into the job and I learned most on my own. Oh and working on Sundays (DEAD!!) sucked. I would imagine they have worked out the kinks within the 8 years I have been gone.

Explore other reviews about Flagstar Bank

5.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Very knowledgeable and helpful people who are experts in enterprise systems

Cons

N/A during my time with the company

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid environment and they contribute to HSA

Cons

Many employees are getting laid off

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