Great Benefits, Poor HR in my division of the company - Customer Service Technician Flex Employee Review

3.0
Aug 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay, great benefits, great company as a whole!

Cons

In the Retail Technical Support division the HR dept could have been more receptive to employee requests.

Explore other reviews about Flex

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly, as close to family as a company can get. Extremely large, so support exists for any task, even if not on site.

Cons

Long over burdened processes for capital to produce quality goods, on time. Pay for talent is lower than industry average

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a lot of experience with many tools you support. Good people you work with. The knowledge, the training you get when you support over 100 different types of tools.

Cons

Management is lacking in training, they don't know how to handler conflict. No confidence in leadership, we are told one thing and never seems to follow through. No accountability

See reviews by: Helpful|Rating|Date|All