GREAT PLACE TO WORK FOR - Customer Service Technician Flex Employee Review

3.0
Apr 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay and good experience. Hours weren't that bad. OK management. Customer service is definitely a must at this job. Don't expect to never be busy, but makes the day go by fast. Good area to work around as well.

Cons

Management is made to where you don't get weekends off at all. The loyal employees are overlooked when it comes to promotions. Sometimes management acts to where you expendable.

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5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay is good with benefits

Cons

long hours you will be working

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a lot of experience with many tools you support. Good people you work with. The knowledge, the training you get when you support over 100 different types of tools.

Cons

Management is lacking in training, they don't know how to handler conflict. No confidence in leadership, we are told one thing and never seems to follow through. No accountability

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