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      Flexera

      Engaged Employer

      Flexera reviews

      Great people skills, poor technology skills - Technical Support Engineer Flexera Employee Review

      3.0
      Aug 21, 2020
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredibly transparent with the inner working and upcoming changes to the company. Upper management regularly answer questions that anyone may have in an open public forum. And there are regular surveys about the company and how each employee sees the company doing. No one is afraid to ask questions or reach out to help our customer's

      Cons

      There is little to no training on how our products work, and the bulk of the people that work on them have either been doing it since the start or are leaning on the back of those that have been to get by. Much of the product training that there is, is done as topics are thought of, and much of the product knowledge is gained while working directly with customers on product issues. This leads to uncomforable knowledge gaps because each individual only knows what our customers have asked us about, and there have been situations where a customer knows more about how a feature works then members of the support team. Many times it feels like we are building the hammer while trying to construct the house; after the house has been sold.

      avatar
      Flexera Response
      5y
      Thank you for the feedback. I will share your comments with the appropriate teams. I agree that it is important that our team members have the enablement needed to understand our products.

      Explore other reviews about Flexera

      5.0
      Jul 15, 2026
      Sr payroll analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am part of an amazing team at Flexera and I love what I do! The peace of mind and flexibility the company offers, I have not seen it anywhere else! I am valued and empowered in the work I do and my contributions I bring to the table.

      Cons

      Lack of training programs, mentoring, or clear pathways for internal promotion.

      1.0
      May 20, 2026
      Workday reporting sme
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good remote working options are available

      Cons

      Direct leadership frequently used 1:1 meetings to discuss personal matters rather than tracking project timelines, yet would later blame subordinates when timelines slipped. It was an incredibly uncomfortable environment where it felt impossible to succeed. Good ideas would be implemented and well-received by others, but direct management would find something negative to focus on, like claiming it took too long Communication from direct management was passive-aggressive and often crossed professional boundaries. The language used in team settings was frequently inappropriate, including the use of highly offensive, derogatory language disguised as jokes. I was uncomfortable most of the time I worked there.

      avatar
      Flexera Response
      1mo
      Thank you for sharing this feedback. We work hard to build an environment where people feel supported, valued, and set up to succeed. We encourage anyone with concerns like these to connect with us or use the feedback channels available to all Flexera employees.
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