Pros
Opportunities to shape the company and culture, supportive managers, intelligent and fun colleagues. In normal times, there are lots of fun events planned - happy hours, celebrations. We have a cool office space too. In Covid times, we have support (monitors, tech accessories, small stipend) in working from home, although it took some push from employees to get established. Flexport.org does amazing work. The GoFundMe that was initiated very early on into Covid raised millions of dollars to deliver PPE to cities with exploding cases. I'm very proud of what Flexport was able to get done. It took some years and a lot of "candor", but c-suite and senior managers now seem to be paying attention to D&I efforts. Everyone is open to "jumping on a call" to learn from each other and to develop relationships. Transparency in company financials and metrics. When I eventually leave Flexport, I feel like I will have gained lots of practical skills and experience that will take me to an even better company when I leave. Find a mentor to help you grow, not necessarily within your own office or department. This was my first post-graduate job, and I feel fortunate to be here. This company has done a lot for me.
Cons
Promotions aren't always fair seeming, so be an active participant is creating your next steps, be visible within your office. Your department/team greatly shapes your experience at the company. Lots of constant change - good for new opportunities, bad for feeling like you've got a handle on everything. Work/life balance doesn't exist in client facing roles in operations. There can be competing priorities sometimes. I've had a handful of different managers in the short time I've been here (making it hard for consistent and fair performance evaluations since they wanted different things). Lack of formal recognition from managers when participating in ERGs / .org initiatives despite the dividends it pays for company culture. High turnover, but employees move on to great next roles. Pay in my first role was terrible, and I worked odd jobs on the weekends and after work to be able to meet my financial obligations.