So very grateful for the amazing ride, but please bring back the focus on your people!! - Senior Associate Flexport Employee Review

4.0
Oct 12, 2020
Recommend
CEO approval
Business Outlook

Pros

I was fortunate to have joined Flexport during the early stages, and I can genuinely say that working at Flexport been one of the best (albeit stressful) experiences of my life. I've had opportunities to travel around the world, and connect with some of the most driven and incredible people. Although I have left Flexport, I know that the amazing colleagues I've worked with will continue to be my lifelong friends and mentors. Here is a quick summary of pros - Amazing people and culture in every office I've been so - Very hard working and smart exec leaders - Some great leaders, many of whom I consider my mentors still - Opportunity to work on a mission that is changing the industry - Great perks (sponsored learning programs, free lunches, etc.) - If you were a fresh grad, I still believe there are tons to learn at Flexport (but be really self-aware of what roles you may want to lateral into from the get-go)

Cons

With all the great things said, there are also some not-so-great things, and it is sad to see that it is continuing to drive great talent away. The biggest thing I've seen by far is the lack of career mobility and growth in the recent years. This is a huge turn off for smart fresh grads who join the company only to realize that they are working way more on the "ops" than the "tech" side of the business. Here are some of the other cons: - Hiring of more managers from traditional freight forwarders. They stifle internal promotions and often under-perform. In addition, they tend to be worse people managers - Again, with promotions...seriously talented people are being held back when others get promoted through reasons unknown - Many ops roles are extreeeemmely manual. People are happy to do it for ~1 year but its unrealistic to expect them to stay without lateral opportunities - Product is moving too slow. Competitors with better infrastructure are starting to close in - Re-org has siloed many multidisciplinary generalists into robotic specialist roles It was sad to leave Flexport because of a combination of those reasons, but I still believe in Flexport and know that the future will be bright if we can fix them!

Explore other reviews about Flexport

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good leadership and flexible

Cons

Not enough growth, or knowledge regarding logistics

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation was strong and competitive, and it was consistently the best part of the job. If your priority is pay in the near term, that piece delivered.

Cons

I struggled with the lack of stability. It rarely felt like the ground was solid, and that uncertainty was hard to sit with over time. Return-to-office expectations seemed to change more than once, and I personally didn't find the reasoning behind those shifts clear. It was hard to plan around. I also found the performance review process difficult to trust. In my experience the outcomes didn't always seem to line up with the actual work, which made it hard to feel like I knew where I stood or how to grow. There was A LOT of turnover in leadership during my time there. With direction changing frequently, it often felt like priorities were in flux, which made it next to impossible to stay oriented.

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