The potential upside isn't worth the incompetent leadership and lack of direction. - makers Flexport Employee Review

1.0
Feb 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of growth potential in a field where tech is just starting to come into the scene, great opportunity for improving an entire industry.

Cons

The peter principle is at play here - people have been promoted beyond the point where they're competent, merely because they're great at managing up. The leadership speaks in platitudes and takes no ownership of problems until they're too big to ignore and too difficult an issue to turn around. Then, instead of doing something themselves about it, they assign it to someone else to deal with, only to claim the credit later. Product and engineering direction changes quarterly and the roadmap is way too ambitious for the personnel that we have, even without the employee churn (there's a lot and more is coming). The entire situation results in eroded trust in leadership, who blithely go forward as though nothing is wrong. None of them are ever held accountable, either.

Explore other reviews about Flexport

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good leadership and flexible

Cons

Not enough growth, or knowledge regarding logistics

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of really smart and nice people at the company. The culture has improved a lot recently. There's a good amount of room to develop and jump on things that you might not be exposed to in other companies.

Cons

The company moves a little too fast at times and maybe overlooks things that are working well and don't necessarily need to be changed for "efficiency" at the risk of doing things incorrectly. It can be hard to move up in some departments. work/life balance varies a lot by team.

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