Positive People Culture, Uninspiring Industry, Poor Work Life Balance - Senior Client Solutions Associate Flexport Employee Review

3.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

- Intelligent, creative, and ambitious employees and collaborative workplace - Nice benefits: healthcare, work from home flexibility, lunch & snacks provided, beautiful office space, fun team and office events - Innovative and ever changing teams lead fast growth career opportunities compared to dinosaur companies

Cons

- little to no work/life separation, long hours and stressful work environment - role and escalation ambiguity. Because the company is so young there is not clear pathways for finding help or sufficient enablement resources - increased turnover and risk of burnout for front line roles in SCO and CS - global supply chain is a very challenging and complex industry that no amount of customer service or tech visibility can compensate for clients in peak seasons

Explore other reviews about Flexport

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

great manager, amazing benefits, strong culture

Cons

really fast paced, a lot of moving parts

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation was strong and competitive, and it was consistently the best part of the job. If your priority is pay in the near term, that piece delivered.

Cons

I struggled with the lack of stability. It rarely felt like the ground was solid, and that uncertainty was hard to sit with over time. Return-to-office expectations seemed to change more than once, and I personally didn't find the reasoning behind those shifts clear. It was hard to plan around. I also found the performance review process difficult to trust. In my experience the outcomes didn't always seem to line up with the actual work, which made it hard to feel like I knew where I stood or how to grow. There was A LOT of turnover in leadership during my time there. With direction changing frequently, it often felt like priorities were in flux, which made it next to impossible to stay oriented.

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