Pros
Good environment, competent training, and an insane amount of opportunity to grow. I'm already in line for a promotion to manager after a little over 2 years as a Specialist/Sr. Specialist. Echoing some of the other interviews, some people are more "fake" than others, but most of the managers have come through as Specialists and have a great amount of empathy. Putting the hard work in pays off with raises and recognition.
Cons
Some days are longer than others, but nothing like some of the other companies I've been with. The work is interesting, and e-commerce is probably the safest industry to be a part of, so if you are a workaholic you'll love every day. The amount of people we've brought on during the pandemic boom can make it hard to keep track of everyone's name, but I guess that's a pretty good problem to have :)