Expect a lot of independent work - Anonymous employee Fogelman Employee Review

3.0
Mar 19, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I did really enjoy my maintenance coworkers, and that the company observed various appreciation days (Manager, AM, Maintenance, Leasing etc), where they would highlight that specific person in the office. My office also celebrated each person's birthday with a staff lunch and a cake so that was really nice. The positive to there being a lot of office absences is that you can pretty much take sick and vacation days whenever you want so the work life balance is fantastic. Also, for the most part we had really great residents. Overall it was one of the better properties I have worked at.

Cons

I worked on the site level so I can't speak to the corporate office much. However as time went on, I became increasingly frustrated with the property staff. I was often left to run the office alone due to absences by my coworkers and supervisor. To the point that even residents would notice and comment "you're the only one in the office again?" My supervisor called in more often than she was there and would even be absent for visits by the RVP or other corporate employees which, in my experience, is unheard of. I vocalized my frustrations with this and specifically expressed that I felt as though my dependability were being taken advantage of (this is when I was left to prepare for our RVP visit alone). I was given a political response placating me and was told that my "loyalty was what made me such a great employee" which just felt like a slap in the face, especially since the next day, when the RVP was scheduled to show up, I was once again, the only person that came into work. That was the catalyst for me to begin seriously job searching. Then, in general, when the office was back at full staff, my supervisor had so much catching up to do from the absences, it was more stressful because everything was an emergency to get done by the deadlines of something that had been sitting in someone's email. It was very much that a lack of preparation on someone's else part constituted an emergency on my part. So even though it was frustrating that my supervisor didn't come to work, everyone preferred the absence because then we could actually get our work done. It was a difficult dynamic to navigate because even though I felt as though the office depend on me a lot, I also felt like I was expected to stay in my role and not push the boundaries of my authority or responsibilities. My supervisor would be very upset with anyone (maintenance included) if she felt as if they overstepped her but at the same time with so much absence, people had to step up to get things done. There were several instances where we had to wait for a week or more for her approval on high priority maintenance items. My understanding is that the issue of absences existed before I worked here and has extended past my departure as well and with the longevity of the staff I don't see this changing. Also, at one point the company restructured the bonuses for several positions, resulting in a increase in the bonus for my position. Then 6 months later they told me that my bonus increase was a mistake because my property was seen as an "easier" property and they took the increase away. I really felt as though that invalidated my work and that I was not appreciated because in the grand scheme of things, is it really going to break the budget of the property that repeatedly maintains a positive NOI to give an employee an extra $250 a month? Lastly, this is a very petty complaint and most people probably wouldn't mind but we had to wear uniforms. I was told it was a company requirement but due to COVID there were a lot more company wide zoom calls occurring and I saw that no other property wore uniforms. I understand the need for a professional look and dress but I probably would have looked more professional dressing myself and wouldn't have felt so stifled. If you don't even trust your employees to dress themselves, it doesn't evoke a feeling of an environment that trusts and values their employees

avatar
Fogelman Response
5y
Hi! Thank you for taking the time to leave this review. We are so sorry to hear about your poor experience working on-site. We will take this into consideration as we strive to improve the quality of our company. Thank you again!

Explore other reviews about Fogelman

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

After 20+ years in the industry, I have finally found a property management company that gets it right. Fogelman genuinely cares about its employees and residents alike. Their "Fogelman Difference" isn't just marketing jargon—it is a reality. The leadership is stable, the culture focuses on the long haul, and the teams are highly talented and supportive. They are disciplined, focused, and completely true to their core values.

Cons

None. After two decades in this line of work, I have no complaints about how Fogelman operates.

3.0
Jul 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Most of the people at the executive level and corporate office are “good”, well-intentioned folks. Pay is fair.

Cons

There is a disconnect between corporate and the rank-and-file (onsite) employees. Onsite employees receive zero input on decisions that affect them. It feels like every new blanket policy is designed by people who haven’t been onsite for years (or left it for a reason!) and the policies solve an imaginary problem or small problem specific to only a few properties, which results in ALL onsite employees being burdened with more meaningless tasks to do. A prime example is the new maintenance training modules that force well-qualified maintenance guys to waste hours completing a mandatory course on how to use a multi-meter, when they already know how to use one and have a backlog of 70 service requests to complete. On top of that, Fogelman’s software and web-based tools do the opposite of what technology is supposed to do: They make administrative tasks longer and the onsite teams less productive.

2
See reviews by: Helpful|Rating|Date|All