Management will ask you to do things that go against fair housing.
Manager is prejudiced. If an applicant decides to cancel the manager will not cancel them right away and updated availability, instead will hold off so on paper it looks as though goals are being met or goals are being exceeded. This helps her receive an extra bonus. Managers shark leases/prospects but will have you do majority of the work for move ins. Management will create fake applicants to hold units for certain people. They will close the office for longer periods of time and close it on some Sundays when they are suppose to be open. Corporate has no idea. Management will advise prospects with pets to buy their ESA letters offline instead of obtaining the correct documentation that is needed. Will some future residents to pick up keys early and others she will say no to. It all depends on how she feels about the person or family. The most toxic work environment both mangers will cuss at you. Not a professional place of business. HR, Corporate, & Regionals are all out of state, there's no one in leadership to go to about issues that are occurring.