Does Follett pay their employees well?

According to anonymously submitted Glassdoor reviews, Follett employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Follett. This rating has been stable over the past 12 months.

How satisfied are employees working at Follett?

37% of Follett employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Follett 3.0 out of 5 for work life balance, 2.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Follett?

Sales Associate (5) , Store Manager (4) , Assistant Manager (3) , Retail Sales Associate (3) , Associate (2) , Cashier (2) , Customer Service Representative (2) , Manager (2) , Purchasing (2) , Sales Associate/Cashier (2) , Shipper/Receiver (2) , Team Lead (2)

What are the pros of working at Follett according to real employee reviews?

"Some really good people and customers" ((in 6 reviews)); "flexible hours for students which is good" ((in 4 reviews)); "Excellent coworkers." ((in 3 reviews)); "Good work life balance and easy to work with on schedule" ((in 3 reviews))

What are the cons of working at Follett according to real employee reviews?

"Pay is low and not competitive." ((in 9 reviews)); "The managers do not promote growth for their people." ((in 3 reviews)); "TDLR; you’re a purple and white floor mat for affluent students/parents with little to no training." ((in 3 reviews))

What are the top reviewed Follett locations?

Easton , McHenry , Jacksonville , Miami , Westchester , Cincinnati , Bethlehem , Rockford , Saint Louis , New York , Lincoln , Fayetteville , Irving , Athens , Fairmont , Los Angeles , Sacramento , Allentown , Daytona Beach , Gainesville , Lakeland , Tampa , Boston , Savannah , Plantation

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Follett

Follett reviews

Must do better - Assistant Store Manager Follett Employee Review

2.0

Aug 10, 2021

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Great people in your peer group Upper management need to take more time with their store workers Decent staff discount

Cons

No benefits unless you were full time. Low pay and minimal raises No hours when not in "Rush" Expect lone working from management Little to no training

Explore other reviews about Follett

5.0

Jul 13, 2025

General merchandiser

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule Positive work environment

Cons

Slow business days Have to work some weekends

3.0

Jun 14, 2026

Store associate

Recommend

CEO approval

Business Outlook

Pros

Work While you study in college

Cons

Just a part time job. Not intended for a career path.

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Jobs at Follett

Customer Service Representative

Project Engineer – Refrigerator/Freezers

Senior Project Engineer – Refrigerator/Freezers

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Must do better - Assistant Store Manager Follett Employee Review

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